Cancellation policy

Cancellation Policy

The buyer can choose to cancel an order any time before it's dispatched. The order cannot be canceled once it’s out for delivery. However, the buyer may choose to reject it at the doorstep.

The time frame for cancellation varies based on different categories and the order cannot be canceled once the specified time has passed.

In some cases, the buyer may not be allowed to cancel the order for free, post the specified time and a cancellation fee will be charged. The details about the time window mentioned on the product detail page or order confirmation page will be considered final.

In case of any cancellation from the seller due to unexpected circumstances, a full refund will be initiated for prepaid orders.

Finafid reserves the right to accept the cancellation of any order. Finafid also reserves the right to waive off or modify the time frame or cancellation fee from time to time.

 

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