Return Policy
Thank you for choosingFinafid. We aim to provide you with a seamless shopping experience, and your satisfaction is our priority. Please carefully review our Return Policy below:
**1. Returns**
1.1 **Eligibility for Returns**
- We accept returns within 7 days from the date of purchase.
- To be eligible for a return, the item must be unused, in the same condition as received, and in its original packaging.
- Certain items, such as personalized or perishable goods, are exempt from being returned.
1.2 **Initiating a Return**
- To initiate a return, please contact our customer support team at info@finafid.com within the specified return period.
- Provide your order number, the item(s) you wish to return, and a brief reason for the return.
**2. Damaged or Defective Items**
2.1 **Receiving Damaged Items**
- If you receive a damaged or defective item, please contact us immediately at info@finafid.com with photos of the damaged product and packaging.
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